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"Rooms were very nice and clean, the staff was super friendly and helpful. Food was great, breakfast was great and a bit different every day. Very close to everything but also away from the busy tourist spot. "

"LOVED the private outdoor hot tub (露天風呂). Room was spacious and clean. We slept with the windows open to hear the running river. And the public bath was also quite nice. The food was a little pricey for the quality. But everything else was exceptional. "

"Nice hotel"

"This was the perfect place to stay for a family snowboarding trip."

"The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!"

"Niseko great place for skiing ⛷️ whilst spring and not powder we enjoyed our stay with staff very friendly and helpful. Certainly recommended as place to stay with location and access to the mountains ideal. Will be back for the powder and stay at the Chatrium. "

"Everything was excellent"

"Excellent breakfast, onsen, shuttle service, ski amenities, location."

"It is the best bang for your buck! It is even better than some 4 stars hotel and highly recommended to everyone !!’"

"Great location including lifts, rentals, spa and village access."

"Beautiful hotel Stunning onsen Wonderful staff especially Emily on front desk "